Refund Policy

Effective Date: March 30, 2026

At Assist Pro, we strive to provide high-quality printer support and guidance to make troubleshooting, setup, and maintenance simple and stress-free. Please read this Refund Policy carefully to understand your rights and our practices.

1. Services Covered

Our services include:

Printer troubleshooting guides and step-by-step instructions
Driver and software assistance
Wi-Fi and network troubleshooting
General guidance for resolving paper jams, offline errors, and connectivity problems

All our services are delivered digitally or through direct support, and no physical products are sold.

2. Refund Eligibility

Due to the nature of our services, refunds are considered in the following cases:

Duplicate payments made by mistake
Services not delivered as described or promised
Technical issues preventing access to purchased digital content

Refund requests will not be accepted if:

The guidance or instructions have been accessed or used
The issue is caused by hardware faults beyond the scope of our support
User error occurs while following provided instructions

3. How to Request a Refund

To request a refund, please contact us within 7 days of purchase or service delivery:

Email: admin@printassistpro.online
Contact Address: C-23, Mezzanine Floor, Naraina Industrial Area, Phase-II, New Delhi – 110028, Delhi, India

Include your payment details, service description, and reason for the refund request.

4. Refund Process

All requests will be reviewed within 5–7 business days.
If approved, refunds will be issued via the original payment method.
We reserve the right to deny refunds that do not meet the eligibility criteria.

5. Contact Us

For any questions regarding this Refund Policy, please contact us at:

Assist Pro
Email: admin@printassistpro.online
Contact Address: C23 Naraina Industrial Area New Delhi Delhi 110028